# The AI notepad for Sales teams

Capture and use every customer conversation. Granola is an AI notepad for Sales teams – from call notes to CRM updates, all in one place.

[Download for Mac](https://notes.granola.ai/download)

## Why Sales teams use Granola

Looking for an AI note taker for your sales calls with clients? Granola's that, and a lot more too.

### Stay present in your calls
Granola transcribes in the background; you jot important notes, if you want.

### Never miss key details
After the meeting, Granola takes your notes and builds them out into a structured summary and action items.

### Seamless CRM updates
Pipe notes directly through to Hubspot, Affinity, Attio or Zapier. No more lost details or manual CRM updates.

> "Granola has become indispensable — feels like I'm living in the future."

John Borthwick  
Investor, Betaworks

## How it works

Many AI note takers stop at a transcript. That's where Granola's different.

### Automatically enhances notes
After your meeting, Granola enhances your notes in seconds, so you can use them right away.

### No invasive bots
Granola doesn't join your meetings. Instead, it uses your computer audio to transcribe your calls.

### Collaborate with your team
Share calls, notes, and action items instantly.

### Send call notes to your CRM
Automatically make or update records in HubSpot, Attio, Affinity or send to Zapier.

### Spot opportunities
Search across all calls to find trends, objections, or decision-maker insights.

### Edit instantly
Make direct edits or ask Granola for changes like "make this more concise".

## Whatever your role, we've got you covered

### Account Executives
- Keep your CRM up to date automatically
- Send personalised follow up emails minutes after the call

### Sales Managers
- Review calls quickly, to spot coaching moments
- Track deal risks before they become lost revenue

### Business Development
- Focus on your conversations instead of scribbling notes
- Easily send call summaries to account managers

## Questions and answers
- Is Granola an AI note taker for sales?

- Does Granola integrate with my CRM?

- Can I use Granola for internal sales meetings?

- Will it work for calls outside of Zoom or Google Meet?